Privacy Policy
We care about your data. This policy explains how we collect, use, and protect your personal information when you use Nivaya.
Introduction
Welcome to Nivaya ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at hello@nivaya.ai.
Data We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, or otherwise when you contact us. All data stored on our platform is encrypted, and you retain complete ownership and control of your data at all times.
Personal Information
Names, phone numbers, email addresses, mailing addresses, usernames, passwords, contact preferences.
Technical Data
Internet Protocol (IP) address, browser type and version, time zone setting and location, operating system.
Usage Data
Information about how you use our website, products, and services.
Marketing Data
Your preferences in receiving marketing from us and our third parties and your communication preferences.
How We Use Your Data
We use your data exclusively to provide and improve our services. Importantly:
- To facilitate account creation and authentication.
- To provide and maintain your Nivaya services.
- To send you administrative and transactional notifications.
- To protect and secure our Services.
- To improve our platform features and user experience.
Data Security & Encryption
Your data security is our top priority. All data stored on the Nivaya platform is encrypted at rest and in transit using industry-leading encryption standards.
End-to-End Encryption
Your stored data is encrypted, ensuring only you have access to decrypt and read your information.
No Access Policy
Nivaya has no access to your encrypted data. We cannot view, decrypt, or access your stored information.
Your Data is Protected: We employ industry-standard encryption protocols and regularly audit our security practices to ensure maximum protection.
Your Rights & Data Ownership
As the owner of your data, you have complete control over your information stored on Nivaya.
- Right to Access: You can access, download, and export all your data at any time.
- Right to Delete: You can request permanent deletion of your data from our systems.
- Right to Portability: You can export your data in standard formats for use with other services.
- Right to Control: You maintain full control over who can access your data and how it is used.
- No Third-Party Sharing: Your data will never be sold, shared, or transferred to any third parties without your explicit consent.
Still have questions?
Reviewing our privacy policy can be complex. If you have any specific questions about how we handle your data, we're here to help.
Contact Privacy Team